Privacy Policy for Innove Couture.

We may collect the following types of information:

Personal Information You Provide to Us:

•Name (first and last)

•Email address

•Phone number (including WhatsApp)

•Billing and shipping address

•Payment information (processed securely through our payment partners; we do not store full payment details)

•Order history and preferences

Information Collected Automatically:

•Device information (IP address, browser type, operating system)

•Usage data (pages viewed, time spent on Site, links clicked)

•Cookies and tracking technologies (see Section 7 below)

We use your personal information for the following purposes:

•To process and fulfill your orders (including payment, shipping, and exchange requests)

•To communicate with you about your order, delivery updates, and customer support

•To manage Cash on Delivery (COD) orders in Pakistan

•To improve our website, products, and customer experience

•To send promotional offers or updates (only if you have opted in)

•To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and serving you, including:

•Shipping carriers (to deliver your order)

•Payment processors (to handle secure transactions)

•Email/WhatsApp service providers (to send order updates)

•Analytics services (to understand how customers use our Site)

These third parties are required to keep your information confidential and use it only for the services they provide to us.

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

For COD orders in Pakistan: Your phone number and address are shared only with our delivery partners to complete your order.

Depending on your location, you may have the following rights regarding your personal information:

•Access: Request a copy of the personal data we hold about you

•Correction: Request corrections to inaccurate or incomplete information

•Deletion: Request that we delete your personal information (subject to legal obligations, such as retaining order records)

•Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 10.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Order records are typically kept for [X] years to comply with tax and consumer protection laws.

Our Site may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

•Remember your preferences

•Understand how you navigate our Site

•Improve website performance

You can disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

Our Site may contain links to other websites (such as Instagram or payment gateways). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

If you have any questions about this Privacy Policy, wish to access or update your personal information, or request deletion of your data, please contact us:

WhatsApp / Phone: +92 339 3827222

Location: United Arab Emirates (UAE)

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for any updates.

The "Last Updated" date at the top of this page indicates when the latest changes were made.